Order/Returns
What is the return policy?
Your purchases are subject to return or exchange solely in accordance with our Returns Policy, which includes specific terms applicable to prescription lenses.
Do I need to supply my prescription?
Where you order prescription lenses, the accuracy of the lenses supplied is dependent on the prescription details you provide to us. We are not responsible for inaccuracies arising from an incorrect or out-of-date prescription supplied by the customer. We recommend ensuring your prescription is current before placing your order.
When will I get my order?
Orders are typically delivered within 10–14 business days. Please allow an additional 5 business days for deliveries to the Highlands and Islands.
Please note that delivery times are estimates only and may be subject to delays outside our control. Once your order has been dispatched, you will receive a tracking number so you can follow its progress.
If you have any questions about your delivery, please contact us at sales@spectacle1286.com.
Where are your products manufactured?
Our frames and lenses are carefully curated by Alan, and supplied by our trusted partners to ensure our products are high quality and a fair value.
The finished glasses are hand built and prepared by Alan.
How much does shipping cost?
We ship all orders via Royal Mail Tracked Delivery at a flat rate of £4.95.
Eyeglass/sunglass
Will wearing glasses make my vision worse?
How do I read my eyeglass prescription?
How do I clean my eyeglasses properly?
How do I choose sunglasses?
What sunglasses suit my face shape?
How can I tell if my Ray-Ban sunglasses are real?
What are polarised sunglasses?
Are polarised sunglasses better?
lenses
How do I measure my pupillary distance?
What are Varilux Essilor XR Series lenses?
What are Varilux Comfort Max lenses?
What are Progressive Visio lenses?
What are Single Vision Transition Gen S lenses?
What are Single Vision Clear/Tinted lenses?
What are Computer Lenses?
Computer lenses – also known as occupational lenses – are designed specifically for near to intermediate distances, making them ideal for screen-based work, reading, or any environment where you're focused within arm's reach rather than at distance.
Unlike everyday varifocals, which divide the lens across near, intermediate, and far zones, computer lenses dedicate more of the lens to the distances you actually use at a desk. The result is a wider, more comfortable field of vision for extended periods of close work – and less strain at the end of the day. They're not suited for driving or general outdoor use, so most wearers use them alongside a separate pair for everyday wear.
FRAME OF MIND
Advice, insight and inspiration – everything worth knowing about frames and lenses.